Thursday, May 22, 2008

Free overtime

An interesting story I did today is about how Toyota will start paying workers for what had previously been free overtime.
Called QC Circle, they are meetings that Toyota auto workers attend to talk about how they can improve production methods.
The issue is significant because "kaizen," efficiency ideas from workers on the line and empowering workers, are all part of the Toyota Way.
Kaizen is crucial to the legendary manufacturing philosophy that make up the automaker's sterling image.
But the story of the individual worker sometimes can be far more tragic.
Last year, the Nagoya District Court ruled in a lawsuit filed by the widow that the death of a 30-year-old Toyota employee was work-related, or karoshi _ death from overwork.
I looked at the court documents, and the glimpse they offered into this man's life _ and death _ was heart-breaking.
He was doing more than 100 hours of overtime, sometimes working weekdays and holidays.
He was stressed out because his job was checking the car body for any defects, and pressures were high to catch them all.
This man had two young children, and in the beginning he was trying to also be the good father, and was giving them baths and playing with them.
Toward the end of his life, he no longer had the energy to do that, the court documents say, quoting his wife.
He was the team leader of one of these QC Circles, and the court ruled that such so-called voluntary work was part of the work (yes, real work) that contributed to his death.
One day, as he was filling in the records for defects, he collapsed from his chair.
He was rushed to the hospital but later died of heart failure.

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